FAQs

Some solutions to Email issues and information on setting up your Truska Email

Email Technical Setting for Truska Mail
 The POP and SMTP Setting for email running on the Truska platform is as follows: The Username is the FULL email address (i.e. yourname@yourdomain.com) ...
Fri, 29 Sep, 2017 at 2:13 PM
Set up an Auto-Responder
An Autoresponder will automatically send a reply to ALL emails that are sent to the account - It is often used to send an Out of Office or On Holiday messag...
Wed, 29 Oct, 2014 at 4:32 PM
Email not sending from abroad
 If you are having a problem sending email when abroad on business or on holiday from your phone, pad or laptop you have two choices: You can acc...
Fri, 22 Aug, 2014 at 2:44 PM
Email Quota Exceeded
You get reports that email being sent to you is not being delivered. Ask the sender to send you a copy of the bounce back massage they get, to a dif...
Wed, 19 Nov, 2014 at 6:11 PM
Checking yor mail using Web Mail
 If you are away from your office and have internet access, maybe on holiday or at a clients site, you can still check your email using Tuska WebMail ...
Wed, 29 Oct, 2014 at 4:37 PM
Relay Access Denied - Email error
Any time you see "Relay access denied" it generally means the server handling the email (recipients mail server) cannot deal with it.   Th...
Fri, 27 Feb, 2015 at 11:26 AM